
Usability Heuristics
tion. In principle, it is also possible to have many levels of detail,
with the navigation between the levels based on some kind of
hypertext.
In
an integrated user-assistance
facility
based on hypertext, it
would also be possible for the user to link from an error message to
the location in the help system
that
gives further assistance on the
problem. If the user's difficulty was not the error situation in
general but a single incomprehensible word in the message, it
would be possible to link from
that
word to the location in the
online manual where it was defined. And if the user wanted
further assistance
than
could b ...