
Usability
Assessment Methods beyond Testing
product, so it is highly recommended not just to view beta testing
as a debugging method to find programming errors but also to set
up a systematic method for collecting and analyzing user
comments regarding mismatches between the software and their
needs. Of course, just as beta testing should not be the only method
used for debugging, it should not be the only method for usability
engineering, since beta feedback will arrive too late to do as much
good as results from earlier usability engineering methods.
No matter what methods are used to
collect
user feedback, it is
important that those user