Usability Engineering

Chapter

8

Interface

Standards

User

interface

standards

have become the

object

of increasingly

intense activities in recent years [Abernethy

1988;

Holdaway and

Bevan

1989],

including work in the International Standards Orga-

nization

(ISO)

[Brooke

et

al. 1990]

and the European Union [Stewart

1990].

Work is also going on in national

standards

organizations

[Dzida

1989] and in several major computer companies

[Berry

1988;

Good

1989;

Tognazzini

1989;

Wolf

1989].

These activities are

part

of a general current interest in information processing stan-

dards

[Berg

and Schumny

1990]

but are also based on the widely

held feeling that consistency is on