Chapter 17. The User Roles

Over the course of the next five chapters we will undertake a small, hypothetical project. In this chapter we’ll start by identifying the key user roles. In subsequent chapters we’ll move on to writing stories, estimating the stories, planning a release, and writing acceptance tests for the stories in the release.

The Project

Our company, South Coast Nautical Supplies, has been selling sailing supplies through a print catalog for thirty years. Our catalogs feature items such as Global Positioning Systems, clocks, weather equipment, navigation and plotting equipment, life rafts, inflatable vests, charts, maps and books. So far our Internet presence has been a simple one-page site directing people to call a toll-free ...

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