Virtual Training Basics

About the Training Basics Series	v
Foreword	vii
Preface	xi
1. What Is Virtual Training?	1
2. Virtual Training Is Still Training	21
3. Learn About Technology	35
4. Master Virtual Classroom Software Programs	47
5. Set Up for Success	73
6. Get Really Good at Multitasking	95
7. Harness Your Voice	109
8. Engage Participants	123
9. Practice, Practice, Practice	141
10. Know What to Do When Everything Goes Wrong	155
About the Author	165
References	167
Index	169

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Virtual Training Basics by Cindy Huggett