July 2019
Intermediate to advanced
264 pages
7h 33m
English
Content preview from Voice Applications for Alexa and Google Assistant
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8 Directing conversation flow
This chapter covers
- Using questions and limiting choices to guide user interaction
- Creating a dialog with the dialog interface
- Confirming user input
- Handling errors
Ultimately, there is no user interface—on the web, mobile, voice, or anywhere else—that does not benefit from guiding users and helping them land where they want to go. This applies to voice more than other interfaces, because there is no persistent menu to help if a user gets lost, and there is no limit to user input. Compare that with a mobile app: a user can only tap on what’s on the phone, and well-established UI patterns show the user what can be used and what can’t.
Previously, we’ve looked at providing user guidance on what actions are available. ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.