11 Push interactions
This chapter covers
- Engaging users proactively
- Routine suggestions
- Storing information about user preferences
- Daily updates
- Notifications
- Empowering implicit invocation
We’ve looked at interaction models where the user kicks off the discussion and Assistant reacts accordingly. The assumption is always that the user is the one who should start a conversation. The slowness of the major voice platforms to add push interactions is understandable. People have needed to trust that voice first wouldn’t go the way of mobile, with an overwhelming proliferation of notifications calling out for the user’s attention. Indeed, it’s easy to see the link between the growth of voice and the population’s growing enmity toward attention-seeking ...
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