July 2010
Intermediate to advanced
448 pages
12h 27m
English
book
VoIP Performance Management and Optimization
by Adeel Ahmed - CCIE No. 4574, Habib Madani, Talal Siddiqui - CCIE No. 4280
Overview
VoIP Performance Management and Optimization
A KPI-based approach to managing and optimizing VoIP networks
IP Communications
Adeel Ahmed, CCIE® No. 4574
Habib Madani
Talal Siddiqui, CCIE No. 4280
VoIP Performance Management and Optimization is the first comprehensive, expert guide to managing, monitoring, troubleshooting, and optimizing large VoIP networks. Three leading Cisco VoIP experts bring together state-of-the-art techniques for ensuring that customer service level agreements (SLA) are consistently met or exceeded.
The authors begin by reviewing how VoIP is deployed in enterprise and service provider networks and the performance tradeoffs and challenges associated with each leading VoIP deployment model. Next, they present a comprehensive approach to diagnosing problems in VoIP networks using key performance indicators (KPI) and proactively addressing issues before they impact service.
In this book, you will find a proven tools-based strategy for gauging VoIP network health and maximizing performance and voice quality. You also will learn how to perform trend analysis and use the results for capacity planning and traffic engineering—thereby optimizing your networks for both the short- and long-term.
The authors all work in the Cisco Advanced Services Group.
Deploy, manage, monitor, and scale multivendor VoIP networks more effectively
Integrate performance data from multiple VoIP network segments and service flows to effectively manage SLAs
Use performance counters, call detail records, and call agent trace logs to gauge network health in real time
Utilize dashboards to analyze and correlate VoIP metrics, analyze trends, and plan capacity
Implement a layered approach to quickly isolate and troubleshoot both localized and systemic problems in VoIP networks
Optimize performance in networks where the service provider owns the “last mile” connection
Improve performance when VoIP is deployed over publicly shared infrastructure
Manage performance in enterprise networks using both centralized and distributed call processing
Plan media deployment for the best possible network performance
Monitor trends, establish baselines, optimize existing resources, and identify emerging problems
Understand and address common voice quality issues
This IP communications book is part of the Cisco Press® Networking Technology Series. IP communications titles from Cisco Press help networking professionals understand voice and IP telephony technologies, plan and design converged networks, and implement network solutions for increased productivity.
Category: Networking: Unified Communications
Covers: Voice over IP Network Management
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access
More than 5,000 organizations count on O’Reilly
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.