VoIP Performance Management and Optimization

Acknowledgments

The authors would like to thank the technical reviewers, Brad Stewart and David Blair, for their valuable feedback in improving the quality of this book. Without their critical analysis and detailed feedback, we would not have been able to add the technical depth and clarity in the text to better explain and illustrate our ideas.

A big thank-you goes out to the production team for this book. Brett Bartow, Andrew Cupp, Christopher Cleveland, and Ginny Munroe have been very professional and helpful throughout the writing of this book. They have been very patient, especially when we missed our deadlines. They are a pleasure to work with. We couldn’t have asked for a better team.

Last but not least, we would like to thank our management ...