Bureaucracy and Culture

He gains consciousness from sensuous slumber, sees that he is a man, looks around and finds himself to be living in a state. Force of need cast him there before he was capable of freely choosing this condition.

Friedrich Schiller, On the Aesthetic Education of Man

“But I’m not guilty,” said K. “There’s been a mistake. How is it even possible for someone to be guilty? We’re all human beings here, one like the other.”

“That is true,” said the priest, “but that is how the guilty speak.”

Franz Kafka, The Trial

The enemies of digital transformation are often taken to be entrenched bureaucracy and culture. This is a misunderstanding. Bureaucracy and culture are both the starting and ending points for the transformation. ...

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