10

Action Plan

When a craftsman repairs a timepiece he can still its wheels; but the living clockwork of the state has to be repaired while it continues to strike, the turning wheel has to be replaced while still in motion.

Friedrich Schiller, On the Aesthetic Education of Man

Take time to deliberate, but when the time for action comes, stop thinking and go in.

Napoleon Bonaparte

The preceding chapters have laid out what I believe is the best way to think about the role of enterprise IT in the context of digital transformation. Now we’ll address the digital transformation itself. We have at our disposal the new techniques and mental models of IT—DevOps, Lean startup, Agile. How can we use them to get better value from our technology? ...

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