February 2019
Intermediate to advanced
240 pages
4h 8m
English
Google “my boss is,” and you’ll see the following autocomplete options: “abusive,” “crazy,” “mean,” “incompetent,” and “lazy.” Opinion surveys produce similar results. According to Gallup, a global polling firm that periodically collects attitudinal data from employees all over the world, 75 percent of people quit their jobs because of their direct line manager. Results like these reveal bad leadership as the number one cause of voluntary turnover worldwide. Meanwhile, 65 percent of Americans say they would rather change their boss than get a pay raise.1 This shortsighted response fails to recognize that the next boss might not be any better, but worse.
What to make of the obvious fact that most leaders, inept ...