February 2019
Intermediate to advanced
240 pages
4h 8m
English
By any measure, John was a terrible leader. Most of his direct reports disrespected him and hated working from him. The rest were indifferent, but since he provided them with no direction or feedback, they were clueless about their jobs and consequently underperformed. Predictably, his team was consistently ranked at the bottom on every indicator of performance—including sales, productivity, innovation, and profits—except turnover. Indeed, only people who were unable to find alternatives ended up working for John for longer than a couple of years, and they did so purely because they had little choice. One of the main reasons for John’s problem was his own personality. Neither particularly smart nor hardworking, ...