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Windows® 7 Resource Kit
book

Windows® 7 Resource Kit

by Tony Northrup Mitch Tulloch and Jerry Honeycutt
October 2009
Intermediate to advanced content levelIntermediate to advanced
1760 pages
93h 25m
English
Microsoft Press
Content preview from Windows® 7 Resource Kit

Chapter 22. Supporting Users with Remote Assistance

  • Understanding Remote Assistance 1035

  • Implementing and Managing Remote Assistance 1052

  • Summary 1078

  • Additional Resources 1078

Remote Assistance (RA) in Windows Vista included improvements in connectivity, performance, usability, and security along with feature enhancements that make it even more useful than Remote Assistance in Windows XP was. The Windows 7 operating system builds on these earlier improvements with Easy Connect, a new feature of Remote Assistance that makes it easier than ever for novice users to request help from expert users and for experts to offer help to novices. With increased Group Policy support, command-line scripting capabilities, session logging, bandwidth optimization, ...

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Publisher Resources

ISBN: 9780735638952Purchase book