October 2009
Intermediate to advanced
1760 pages
93h 25m
English
Understanding Remote Assistance 1035
Implementing and Managing Remote Assistance 1052
Summary 1078
Additional Resources 1078
Remote Assistance (RA) in Windows Vista included improvements in connectivity, performance, usability, and security along with feature enhancements that make it even more useful than Remote Assistance in Windows XP was. The Windows 7 operating system builds on these earlier improvements with Easy Connect, a new feature of Remote Assistance that makes it easier than ever for novice users to request help from expert users and for experts to offer help to novices. With increased Group Policy support, command-line scripting capabilities, session logging, bandwidth optimization, ...