Performance Management DefinedBenefitsAre You Ready for Performance Management?Making Performance Management WorkCommunicate ExpectationsInvolve Employees in the ProcessUse a Systematic ApproachBe Willing to Work HardMake a Commitment to SuccessPerformance Management ModelStep 1: Planning PerformanceStep 2: Monitoring PerformanceStep 3: Analyzing PerformanceStep 4: Improving PerformanceStep 5: Maintaining PerformanceRecapReview Questions