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Getting Started with Salesforce
In this chapter, we provide a comprehensive introduction to Salesforce, the leading CRM platform. We’ll explore the features and capabilities that make Salesforce a powerful tool for streamlining sales, service, and marketing processes. Delve into the Salesforce Admin role, understanding the primary responsibilities and essential skills required for success. Learn about the prestigious Salesforce Admin certification exam, including its format, the covered topics, and the benefits it brings to your career. Discover how to set up your account with step-by-step instructions, ensuring a smooth entry into the platform. Dive into the interface as we guide you through efficient navigation techniques, allowing you to ...
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