INTRODUCTION

 

 

 

 

The art of facilitation involves processes and skills that help groups to function effectively. The fact is, facilitation is not about you—it is about the group. The purpose of facilitation is to guide a group to an agreed-upon destination or outcome. As such, facilitators often point participants in the right direction, make suggestions, take steps to enhance the experience for the participants, and give guidance—but do not do the work for the group.

 

Standing in the spotlight as the facilitator can be a scary and daunting experience. Successful facilitators leverage effective questioning techniques, elicit participation from group members, aid in generating ideas, and usher the group down a path to mutual agreement. ...

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