November 2008
Beginner
192 pages
4h 10m
English
Content preview from 10 Steps to Successful FacilitationBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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INTRODUCTION
The art of facilitation involves processes and skills that help groups to function effectively. The fact is, facilitation is not about you—it is about the group. The purpose of facilitation is to guide a group to an agreed-upon destination or outcome. As such, facilitators often point participants in the right direction, make suggestions, take steps to enhance the experience for the participants, and give guidance—but do not do the work for the group.
Standing in the spotlight as the facilitator can be a scary and daunting experience. Successful facilitators leverage effective questioning techniques, elicit participation from group members, aid in generating ideas, and usher the group down a path to mutual agreement. ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.