STEP TWO

Create the Agenda and Identify Participants

Create a meeting agenda Estimate agenda timing Determine who should attend Choose the meeting time Define meeting roles Create the meeting invitation

The key to a successful meeting starts well before the meeting takes place—it begins with planning and creating the meeting agenda and identifying the right people who need to attend the meeting.

Create a Meeting Agenda

Some meeting leaders confuse the agenda with objectives. Objectives are topics or subjects to be accomplished (for example, to identify three solutions with the most impact on the current customer service issues). A meeting agenda lists the topics and the order in which they will be covered. When sequencing the meeting topics ...

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