Introduction

“I absolutely believe that people, unless coached, never reach their full potential.”

—Bob Nardelli, CEO, Home Depot

Every morning I receive a curated list of business articles in my email inbox. And every morning at least one of those articles promotes the benefits of leaders acting like coaches. Here’s a sample of recent headlines that SmartBrief sent me in just one week:

• “Encouragement and Connection Make Good Leaders More Effective”—which suggests encouraging leaders to bring out the best in other people to help them achieve better results.

• “Nine Ideas to Help You Lead Effectively in Pressure Environments” includes tips like “care for people” and “respect them enough to provide tough feedback and ample praise.” “Good leaders,” ...

Get 10 Steps to Successful Coaching, 2nd Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.