February 2010
Beginner
146 pages
5h 10m
English
book
233 Tips and Tricks for Recruiting Users as Participants in Usability Studies
by Nielsen Norman Group
Content preview from 233 Tips and Tricks for Recruiting Users as Participants in Usability Studies
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Chapter . Tips and Tricks Summary
1. | Know thy users. | |||
2. | Budget some time to meet early on with stakeholders. | |||
3. | Make a list in advance of the topics and questions that you want to cover with stakeholders. | |||
4. | Understand the study goals. | |||
5. | Interview the system team. | |||
6. | Get a demonstration of the system. | |||
7. | Talk to current users. | 16 | ||
8. | Find out about the legacy or manual system. | |||
9. | Talk to the marketing group. | |||
10. | Find out about competitive or similar systems. | |||
11. | Ask as many questions as you need to. | |||
12. | For your study results to produce statistical significance, ... | |||
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