July 2026
Intermediate
190 pages
6h 17m
Portuguese (Portugal, Brazil)
Content preview from A Empresa Agente (Portuguese Edition)
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Capítulo 5. Capacidadesessenciais e fundamentos técnicos
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Vamos abordar alguns fundamentos técnicos, analisando as etapas para transformar um negócio em um sistema de agentes e definindo os vários conceitos envolvidos.
Por onde começar?
, é tentador pensar que existe um mapeamento automático e único entre uma estrutura organizacional e seu aumento por meio de agentes. Tentativas semelhantes já foram feitas para transformar software orientado a objetos em software orientado a agentes, mas, atualmente, não é possível haver uma correspondência um-para-um entre objetos no software e agentes de IA.1 A granularidade das unidades de software e aplicativos a serem transformadas em agentes é uma consideração importante.
Então, por onde devemos começar? A maioria das empresas inicia a agentificação de forma ascendente, partindo dos casos de uso mais óbvios, como o processo SDLC e a equipe de TI, ou provisionando agentes de terceiros para vendas, suporte, finanças, RH, jurídico etc. Essa agentificação orgânica é rápida, mas não necessariamente a maneira mais eficaz de se proceder, e pode resultar em silos e sistemas díspares, além de grandes dores de cabeça em termos de governança.
Como alternativa, podemos começar de cima, analisar a organização como um todo e trabalhar de cima para baixo, decidindo o que pode ser transformado em agente. Esse é um projeto mais ambicioso ...
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