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A Guide to the Human Resource Body of Knowledge (HRBoK)

Book Description

An essential reference for HR professionals and HRCI certification candidates

The HRCI® Official Body of Knowledge is the official reference for HR professionals, and a study guide for candidates preparing for the aPHR, PHR, SPHR, GPHR, PHRi, and SPHRi exams. Compiled to help HR professionals to align their organizations with essential practices, this book also covers the Core Knowledge Requirements for all exams administered by The HR Certification Institute®. Authoritative discussion sets the standards for Business Management and Strategy; Workforce Planning and Employment; Human Resource Development; Compensation and Benefits; Employee and Labor Relations; and Risk Management, while material from the HRCI Certification Handbook provides information on exam eligibility, prep tips, practice questions, and more. More in-depth than a study guide, this book covers the sum-total of what it means to be an HR professional in a modern, ever-evolving field.

Contributions from dozens of HR subject matters experts cover the essential skills, knowledge, and methods that define the profession's best practices. Whether used as a desk reference, self-assessment, or exam prep, this book allows you to:

  • Assess your skill set and your organization's practices against the HRCI standard
  • Get the latest information on strategies HR professionals can use to help their organizations and their profession
  • Internalize the body of knowledge that forms the basis for all HRCI certification exams
  • Learn how to best prepare for the exams, and test your knowledge with chapter questions and practice exams

As the field becomes more diverse and complex, HR professionals need an informational "home base" for periodic check-ins and authoritative reference; as a certifying body for over four decades, HRCI has drawn upon its collective expertise to codify a standard body of knowledge for the field. The HRCI® Official Body of Knowledge is the definitive reference for HR practitioners, organizations, instructors, and certification candidates.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright
  4. Dedication
  5. Acknowledgments
  6. Acknowledgments from the First Edition
  7. About the Author
  8. Foreword: HR Rising to the Opportunity
    1. HR Career Mosaic
    2. HR Certification and Competencies
    3. Conclusion
    4. Notes
  9. Chapter 1. The Human Resource Body of Knowledge: HRBoK™
    1. The Building Blocks
    2. The HR Profession
    3. The Age of Organizational Behavior
    4. Structuring Human Resource Departments
    5. The Development of HR Competencies
    6. HRBoK™
    7. Notes
  10. Chapter 2. Business Management and Strategy
    1. Introduction
    2. General Business Principles
    3. HR as a Strategic Partner
    4. Organizational Development (OD)
    5. The Role of HR
    6. Suggested Study or Organizational Audit Activities
    7. References
  11. Chapter 3. Workforce Planning and Employment
    1. Introduction
    2. Workforce Planning: A Cascading Strategy
    3. Recruiting: Characteristics of People
    4. The Separation Process
    5. Metrics
    6. Succession Planning
    7. Global Workforce Planning
    8. Suggested Study or Organizational Audit Activities
    9. Notes
    10. References
  12. Chapter 4. Human Resource Development
    1. Introduction
    2. Employee Training
    3. Theories of Motivation
    4. Instructional Design
    5. Talent Management
    6. Employee Development
    7. Metrics
    8. Suggested Study or Organizational Audit Activities
    9. Case Study— Measuring Return on Investment in HR: A Global Initiative for HR Strategy
    10. References
  13. Chapter 5. Compensation and Benefits
    1. Case Study— Organizational Justice: The Case for Organizational Justice
    2. Introduction
    3. Strategic Compensation
    4. Designing Pay Systems
    5. Employee Benefit Programs
    6. Compensation and Benefits Outsourcing
    7. Expatriate Compensation
    8. Executive Compensation
    9. Metrics
    10. Suggested Study or Organizational Audit Activities
  14. Chapter 6. Employee and Labor Relations
    1. Introduction
    2. Managing the Employee-Employer Relationship
    3. Employee Communication and Feedback
    4. Discipline and Terminations
    5. Managing the Union Relationship
    6. Suggested Study or Organizational Audit Activities
    7. Note
  15. Chapter 7. Risk Management
    1. Introduction
    2. A Focus on Compliance
    3. Risk Assessments
    4. Injury and Illness Prevention Programs
    5. Return to Work Programs
    6. A Focus on Prevention
    7. Employee Communication and Safety Training
    8. Risk Management Techniques
    9. Metrics
    10. Suggested Study or Organizational Audit Activities
  16. Appendix A: Alphabetical Listing of Legal Issues
    1. Affirmative Action Plans (AAPs)
    2. Age Discrimination in Employment Act of 1967 (ADEA)
    3. Americans with Disabilities Act of 1990 (ADA)
    4. Australian Federal Privacy Act of 1988
    5. Civil Rights Act of 1964 (Title VII)
    6. Common Law Doctrines
    7. Copyright Act of 1976
    8. Davis-Bacon Act of 1931
    9. Drug-Free Workplace Act of 1988
    10. EEO Survey
    11. Employee Retirement Income Security Act of 1974 (ERISA)
    12. Executive Orders
    13. Fair Credit Reporting Act of 1970 (FCRA)
    14. Fair Labor Standards Act of 1938 (FLSA)
    15. Family and Medical Leave Act of 1993 (FMLA)
    16. Foreign Corrupt Practices Act of 1977
    17. Genetic Information Nondiscrimination Act of 2008 (GINA)
    18. Glass Ceiling Act of 1991
    19. Illegal Immigration Reform and Immigrant Responsibility Act of 1996 (IIRIRA)
    20. Immigration Reform and Control Act of 1986 (IRCA)
    21. International Labour Organization (ILO)
    22. International Trade Organizations
    23. Mine Safety and Health Act of 1977 (MSHA)
    24. Occupational Safety and Health Act of 1970 (OSHA)
    25. Organisation for Economic Co-operation and Development (OECD): Guidelines for Multinational Enterprises (MNEs)
    26. Patient Protection and Affordable Care Act of 2010 (PPACA, ACA, Obamacare)
    27. Pension Protection Act of 2006 (PPA)
    28. Privacy Act of 1974
    29. Privacy Shield and Safe Harbor Frameworks
    30. Rehabilitation Act of 1973, Sections 501, 503, and 505
    31. Sarbanes-Oxley Act of 2002 (SOX)
    32. Service Contract Act of 1965 (SCA)
    33. Sexual Harassment
    34. Uniformed Services Employment and Reemployment Rights Act of 1994 (USERRA)
    35. United Kingdom Bribery Act of 2010
    36. United States Patent Act of 1790
    37. Wage Garnishment Law, Federal
    38. Walsh-Healey Public Contracts Act of 1936
    39. Worker Adjustment Retraining and Notification Act of 1988 (WARN)
    40. Workers' Compensation
    41. Quick Reference Guide: Agencies, Court Cases, Terms, and Laws; General Record-Keeping Guidelines
  17. Appendix B: Four Steps to Domestic Certification
  18. Appendix C: Four Steps to Global Certification
  19. Appendix D: Some Questions You May Have About Form I-9
  20. Appendix E: Sample Affirmative Action Plan
  21. Appendix F: OSHA Form 300
  22. Appendix G: HRCI's Ethical Standards
    1. Professional Responsibility
    2. Professional Development
    3. Ethical Leadership
    4. Fairness and Justice
    5. Conflicts of Interest
    6. Use of Information
  23. Appendix H: Glossary of Terms
  24. Index
  25. End User License Agreement