138 ◾ A Guide to Lean Six Sigma Management Skills
people into job positions that suit their personality and abilities. People are
more likely to experience intrinsic motivation if they are performing a job for
which they are suited.
Promote cooperation; do not compete if the aim of the system is not to win. N
Manage to promote cooperation, not competition, if the aim of the system is
not to win. If the aim of the system is to win, then competition makes sense.
For example, when two professional baseball teams play each other, the aim is
to win. However, if the aim of the system is not to win, then competition does
not make sense. For example, if the aims of all the salespersons in an organi-
zation are to optimize revenues for ...