June 2009
Intermediate to advanced
166 pages
4h 56m
English
Content preview from A Guide to Lean Six Sigma Management Skills
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150 ◾ Index
Supplier relations, organizational waste and,
29
Supplies, red-tagging, 31
Systematizing. See Seiton
T
Taxonomy for red-tagging, 31
Team behavior
conflict resolution skills, 135–140
improving, 133–140
stages of, 133–134
Team players, 129
Telephone game, making up shortage, 81
eory, expansion of knowledge through,
14–15, 54–70
“ey” statements, 119
Time series plot, 5
Trade magazines, red-tagging, 31
Traditional view of work, 1–2
Training, 104–106. See also Education
Training programs, importance of, 29
Trust, environment of, 59
Types of individual behavior, 113–126
Types of relationships, 126–129
U
Unassertive behavior
diagram of, 117
giving assertive responses to, 120–123
Undergraduate preferences, room design, 64
V
VA/NVA flowchart, 49, 51
Variance an
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.