Book description
Listening well is an essential component of good leadership. You can become a more effective listener and leader by learning the skills of active listening. Working relationships become more solid, based on trust, respect, and honesty. Active listening is not an optional component of leadership; it is not a nicety to be used to make others feel good. It is, in fact, a critical component of the tasks facing today’s leaders. In this new edition, we’ve added tips and advice dealing with virtual active listening, and incorporated up-to-date research from both inside and outside CCL to make sure you can best meet the leadership challenges you face in today’s world.
Product information
- Title: Active Listening: Improve Your Ability to Listen and Lead, Second Edition, 2nd Edition
- Author(s):
- Release date: September 2019
- Publisher(s): Center for Creative Leadership
- ISBN: 9781604919370
You might also like
book
Active Listening: Improve Your Ability to Listen and Lead, First Edition
This is the First Edition of this title. A Second Edition of this title has been …
audiobook
Active Listening Techniques
To listen actively is to listen with complete attention and an engaged mind and body. And, …
video
Influence through listening
Most workplace conversations are simple exchanges of information, and little else. Being truly listened to, though, …
book
The Art of Active Listening
Improve communication, engagement, and culture with active listening.