Chapter 2. Guiding Principles: Customers and Products
Herman and Maya
Maya, a little tired from her late-night arrival, ducked into the room just as the speaker was getting started. Sliding into a chair beside a slightly dorky-looking guy—in a suit and tie no less—she reflected briefly on why she was attending the conference.
A month ago, her boss, Alan, had stopped by. “Maya, your last project went so well, I’d like you to manage Jupiter. It’s big, complex, and thorny. Just the kind of project you want, right?” Alan grinned.
“Right.” Maya smiled back. Herding a bunch of sharp, opinionated geophysicists, chemical engineers, and software developers would keep her busy, but she loved the challenge. Also, the Jupiter project was producing ...
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