Armstrong's Handbook of Human Resource Management Practice, 16th Edition

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Selection interviewing skills

Introduction

The purpose of a selection interview is to establish the extent to which candidates have the types and levels of skill, knowledge and abilities required to carry out a job. In this chapter the process of preparing for an interview is examined initially and the skills required to conduct an interview are then reviewed. Next, what is generally regarded as the best method of selection interviewing – the structured interview – and the approaches that can be adopted to structuring are examined. The chapter continues with descriptions of the different types of interviews and examples of the questions that can be put in them. It ends with suggestions on how a conclusion following an interview should be ...