3
Righting the UX/LX Ship
Changing How We Think About Design
TO ANSWER THE QUESTION, “Why is user experience (UX) design emerging as a trend in learning?” it’s probably easiest to begin with some other questions:
• On a scale of 1 to 10, how would you rate the visual design and functionality of your existing digital platforms and courses?
• When was the last time that you easily navigated a wiki, portal, or LMS to find training or educational resources?
• Have you ever completed a mandatory online course and exclaimed, “That was delightful”?
• Do the processes and software inside your company support the kinds of interactions that actually make it easier to do your work?
If you’re like most learning professionals, the answers to ...
Get ATD's 2020 Trends in Learning Technology now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
