Best Practices: Evaluating Performance

EVALUATING TEAM PERFORMANCE

“Groups become great only when everyone in them, leaders and members alike, is free to do his or her absolute best.”

—Warren Bennis and Patricia Ward Biederman, authors of Organizing Genius

Evaluating the performance of a team is different from evaluating the performance of an individual employee. In general, however, applying the basic strategies outlined in previous chapters to groups of employees will help you evaluate and manage team performance effectively.

Self-Assessment Quiz

CAN YOU EVALUATE AND MANAGE TEAM PERFORMANCE?

Read each of the following statements and indicate whether you agree or disagree. Then check your score at the end.

• I set high standards for performance. • Agree • Disagree
• I convey ...