ENGAGEMENT
To win in the marketplace, you must first win in the workplace.1
—DOUG CONANT, FORMER CEO OF CAMPBELL’S SOUP
In March 2020, at the very beginning of the global pandemic, models developed by staff at the Cleveland Clinic estimated that 8,000 patients would be hospitalized with COVID-19, necessitating 1,700 ventilators. This number did not include serious non-COVID-19 illnesses such as heart attacks and strokes. Disaster planning based on this worst-case scenario identified that these issues needed to be resolved by May 2020.
To be able to accommodate the surge of COVID-19 patients, elective surgeries were canceled and outpatient visits ...
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