February 2022
Beginner to intermediate
224 pages
5h 45m
English
book
Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative
by Katie McCleary, Jennifer Edwards
Content preview from Bridge the Gap: Breakthrough Communication Tools to Transform Work Relationships From Challenging to Collaborative
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INDEX 
Page numbers followed by f refer to figures.
Acknowledging someone, 205
Action Items:
Circle of Choice over Drama Triangle, 59
clean over sloppy, 125
communication over miscommunication, 220
curiosity over criticism, 169
disrupt over hijack, 81
kaleidoscope over Inner Narrator, 43–44
one-way over two-way, 104
Platinum Rule over Golden Rule, 143
response over reaction, 27
wayfinding over would/should/could, 194
what to say and how to say it, 206
Advice, offering, 203
Affirmations, 77–78
Alessandra, Tony, 135
Amherst Writers and Artists Method, ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.