Brilliant Meetings

Table of contents

1. Cover
2. Title Page
3. Table of Contents
4. About the Author
5. Acknowledgements
6. Welcome to Brilliant Meetings
7. Part 1 Next time you participate in a Brilliant Meeting
   1. Introduction
   2. 1 Using meetings to advance your career
      1. First impressions
      2. Choose your seat
      3. Your personal ‘Elevator Pitch’
      4. Making the right contribution
      5. Using positive language
      6. Meeting ground rules
      7. Volunteer
   3. 2 Meeting ground rules
      1. The Brilliant Meetings ACTION PLAN
   4. 3 Before the meeting
      1. Meeting request, meeting invitation, or meeting demand?
      2. Review the agenda
      3. Considering your contributions
   5. 4 Contributions and presentations
      1. Planning your contribution
      2. Structuring your contribution
      3. Contribution/presentation delivery options
      4. Microsoft PowerPointô
      5. Handouts
      6. Delivering content
      7. Checklist for Brilliant contributions and presentations
   6. 5 During the meeting
      1. Choosing your attitude
      2. Creating your positive attitude
      3. Questioning techniques
      4. Your body language as a participant
   7. 6 Blagging it!
      1. Brilliant tips
   8. 7 After the meeting
      1. Leaving the room
      2. Meeting actions
      3. Communicating outcomes
      4. Summary for participating in a Brilliant Meeting
      5. Checklist for participating in a Brilliant Meeting
8. Part 2 Next time you prepare for a Brilliant Meeting
   1. Introduction
   2. 8 Why has the meeting been scheduled?
      1. Meeting purpose
      2. Meeting objectives
      3. Meeting title
      4. The agenda
      5. Costs and benefits
   3. 9 Who needs to be invited?
      1. Choosing your participants
      2. Who to leave out
      3. Assign meeting roles
   4. 10 When should the meeting be scheduled?
      1. Meeting date
      2. Travel
      3. Time of day
      4. Duration
   5. 11 Where should the meeting take place?
      1. Venue considerations
      2. ‘More work, less traffic’
      3. Facilities
   6. 12 What else needs completing?
      1. Reinforce ground rules
      2. Distribute briefing notes
      3. Collate presentations in advance
      4. Schedule catering and breaks
      5. Meeting notes
      6. Meeting invitation
      7. Additional preparation
   7. 13 In-room meeting resources – if you’ve got them, use them!
      1. Flip chart
      2. Dry erase board
      3. Data and video projectors
      4. Plasma and LCD displays
      5. Audio conferencing
      6. Video conferencing
      7. Wireless remote presenter
      8. Interactive whiteboard
      9. Visualiser/document camera
      10. Response systems
      11. Telepresence
      12. Summary for preparing a Brilliant Meeting
      13. Checklist for preparing a Brilliant Meeting
9. Part 3 Next time you lead a Brilliant Meeting
   1. Introduction
   2. 14 Setting the tone
      1. First impressions
      2. Opening statement
      3. Housekeeping issues
      4. Meeting reminders
      5. Working with a new group
      6. Reaching decisions
   3. 15 During the meeting
      1. Managing the agenda
      2. Managing and encouraging contributions
      3. Questioning techniques
      4. Dealing with challenging behaviour
      5. Recognising body language
      6. Dealing with conflict situations
      7. Interruptions
      8. Impromptu meetings
   4. 16 Concluding the meeting
      1. Close on a high!
   5. 17 Same time – different place
      1. Multi-location, but one leader
      2. What time is it?
      3. Introductions
      4. Cultural differences
      5. Managing participation
      6. Sharing content and presentations
      7. Meeting evaluation
   6. 18 After the meeting
      1. Evaluate meeting feedback
      2. Managing follow-up actions
      3. Wider communication
   7. 19 Do something different
      1. Aroma
      2. Music
      3. Personal check-ins
      4. Ice breakers
      5. Exercise and nutrition
      6. Flip chart fun!
      7. The attention grabber
      8. Breakout groups
      9. Take away
      10. Summary for leading a Brilliant Meeting
      11. Checklist for leading a Brilliant Meeting
10. Part 4 A Brilliant Meeting every time
    1. Introduction
    2. 20 The organisational benefits
       1. Do bad meetings really exist?
       2. How to effect a change to a positive meeting experience
       3. Understanding why people meet
       4. Do effective meetings matter?
       5. How much do Brilliant Meetings cost?
       6. The Brilliant Meeting effect on employees
       7. The Brilliant Meeting effect on customers
       8. The Brilliant Meeting effect on corporate social responsibility targets
       9. Aim to be Brilliant – make meetings matter
11. Index
12. Imprint