January 2015
Beginner to intermediate
256 pages
4h 24m
English
This chapter offers a compendium of additional techniques not already mentioned in the body of this book. Where you would use each one is described at the beginning of each technique.
Use this technique to understand other people’s maps of reality and reach mutually beneficial agreements when, for example, preparing for meetings, dealing with family members – including children, handling customers, selling, negotiating, coaching and giving presentations.
When rapport is low and you are not getting along with someone you want to influence, it helps if you can see the relationship from the other person’s point of view. The ...