November 2012
Intermediate to advanced
208 pages
4h 34m
English
A protocol is an accepted code, a prescribed approach for correct conduct or action, a set of conventional principles and expectations. The origin of the word is from the Greek “protokollon” meaning “to glue together.” Our objective then for this fourth capstone section is to provide you with the tools you need for effective influence in a no-normal world; the interactional competence to engage, a leader’s protocol to guide, and the personal fuel to ignite your efforts:
Awareness and attention. Your skill at being present with others is how you engage effectively in a no-normal world. Being present builds empathy. Through ...
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