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Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count
book

Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count

by Don Brown, Bill Hawkins
November 2012
Intermediate to advanced
208 pages
4h 34m
English
McGraw-Hill
Content preview from Bring Out the Best in Every Employee: How to Engage Your Whole Team by Making Every Leadership Moment Count

SECTION FOURTHE PROTOCOL

A protocol is an accepted code, a prescribed approach for correct conduct or action, a set of conventional principles and expectations. The origin of the word is from the Greek “protokollon” meaning “to glue together.” Our objective then for this fourth capstone section is to provide you with the tools you need for effective influence in a no-normal world; the interactional competence to engage, a leader’s protocol to guide, and the personal fuel to ignite your efforts:

image Awareness and attention. Your skill at being present with others is how you engage effectively in a no-normal world. Being present builds empathy. Through ...

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Publisher Resources

ISBN: 9780071787130