Building Better Ideas

Index

Page references in italics indicate a figure.

active listening, 54–57

affinity diagram, 119, 134

Approach-Inhibition Model of Employee Silence, “An” (Morrison, See and Pan), 25

argument, 12—13, 39

adversarial bias, 21

alternate rationale, 71—72

circular reasoning, 21

devil’s advocate, 98

“Argument Clinic, The,” 71

Argyris, Chris, 18—19

assumptions, 21, 90

challenging, 6, 27, 42, 104—105

identifying, 39, 68—69, 72—73

managing, 17—19

neutral stance, 67—68

objectivity, 15

unconscious, 66

beginner’s mind, 44, 105

biases: adversarial bias, 21

circular reasoning, 21

confirmation of expectations, 20

cultural values, 19—20, 41

hasty generalizations, 20

popularity, 20

prevention of, 21—22

rationalization, 21

wishful thinking, 21

brainstorming, ...