Business Analysis, 4th Edition

14 DELIVERING THE BUSINESS SOLUTION

INTRODUCTION

This chapter considers the work of the business analyst following the initial problem investigation and the definition of requirements. Although utilised mainly during the early stages of the business change lifecycle, business analysis skills are also required to support the delivery and operation of solutions in order to enable the successful implementation of the changes and the realisation of the business benefits.

THE BUSINESS CHANGE LIFECYCLE

While business analysis is critical at the outset of a change project, there remains a lot of work to be done as the project progresses through the business change lifecycle. This may involve the engagement of stakeholders in order to ensure their ...