January 2025
Intermediate to advanced
256 pages
7h 12m
English
10 BUSINESS ARCHITECTURE AND THE BUSINESS CHANGE ECOSYSTEM
INTRODUCTION
This chapter focuses on the relationship between business architecture and the business change ecosystem. It covers the following topics:
▪ business analysis;
▪ service design;
▪ change management;
▪ project management.
In addition, the chapter introduces several case studies that provide insight into the application of business architecture.
RATIONALE FOR THE SERVICE SYSTEM AND SERVICE ECOSYSTEM VIEW OF BUSINESS ARCHITECTURE
The concept of service systems – entities that interact in order to co-create value – was introduced in Chapter ...