August 2016
Intermediate to advanced
96 pages
1h 45m
English
Content preview from ChatOps
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
Chapter 10. The Convergence of Conversation, Context, and Action
As teams begin to move much more of their daily work into group chat, a convergence takes shape. Not only are team members able to gain insight into what is going on in other areas of the department or organization (whether they absolutely need to or not), but they are sharing more about their own actions and conversations for others to add to their ongoing and shifting snapshots of the situation. This increased awareness helps make the pulse of daily actions available to everyone.
It’s not uncommon for organizations to use a chat tool for quick messages to team members, on topics that don’t warrant the time and effort required for correspondence via email. In most cases, these conversations are unintentionally, yet actively, isolated from the rest of the team. Collaboration over a topic is difficult or impossible, simply because the tool in use or the culture of the teams and organizations in question do not facilitate it.
More Informed, Responsive, and Efficient
Chat applications and services have been around for quite some time, and teams within many organizations use them and, in some cases, chatbots to take tedious and repetitive tasks off of their plates. In many cases, a question such as “When am I on call next?” can be asked and responded to through a bot and API interaction in a fraction of the time it takes an operator to track down the information. Serious work that requires more attention and cognitive ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.