
vii
Contents
Introduction xvi
Part I Fundamental QoS Concepts 3
Chapter 1 Quality of Service: An Overview 5
Understanding QoS 5
Definition of QoS 5
Managed Unfairness 6
Predictability: The Goal of QoS 7
Congestion Management 9
Deploying QoS in the WAN/LAN: High-Level Overview 9
Why QoS Is Necessary in the WAN 10
Why QoS Is Necessary in a Switched Environment 10
Cisco AVVID 11
QoS in the AVVID Environment 12
Overview of Integrated and Differentiated Services 13
Integrated Services Versus Differentiated Services 13
Definition of Integrated Services 14
Definition of DiffServ 16
Differentiated Services: A Standards Approach 20
RFC 2475: Terminology and Concepts 21 ...