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Cisco Certified Support Technician (CCST) IT Support - 100-140 Official Cert Guide
book

Cisco Certified Support Technician (CCST) IT Support - 100-140 Official Cert Guide

by Mark Smith, David Bayne, John Pickard
January 2025
Intermediate to advanced
341 pages
9h 15m
English
Cisco Press
Content preview from Cisco Certified Support Technician (CCST) IT Support - 100-140 Official Cert Guide

Chapter 4

Windows OS

This chapter covers the following topics:

  • Resolving Common Windows OS Systems Issues: Users will have issues with the operation of the Windows operating system itself. This section looks at common issues and solutions.

  • Resolving Common Application Issues: The section covers installing and uninstalling software from different sources, including collaboration and productivity software.

  • Windows System Tools: This section looks under the hood to discover what is going on with the operating system to help diagnose problems.

  • Windows Security Tools: The section describes how to secure a Windows installation with Active Directory to allow multiple users to use the same Windows computer and continue the security after deployment ...

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Publisher Resources

ISBN: 9780135404089