Cisco Certified Support Technician (CCST) IT Support - 100-140 Official Cert Guide
by Mark Smith, David Bayne, John Pickard
About the Technical Reviewer
Scott Stephenson was born and raised in Texas, where he has spent his entire career as a public education teacher. He has taught for the Cisco Networking Academy for 25 years and has been an instructor trainer for the past 11 years. He was recognized by the Cisco Academy as the National Instructor of the Year in 2007. He holds a bachelor’s degree in music education and a master’s degree in management information systems and a master’s degree in educational leadership. He holds 27 technology certifications and 7 teaching certifications. He has worked on projects from the National Science Foundation and the Department of Labor as an information and communication technology curriculum writer. He retired in 2016 after ...
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