January 2025
Intermediate to advanced
341 pages
9h 21m
English
book
Cisco Certified Support Technician (CCST) IT Support - 100-140 Official Cert Guide
by Mark Smith, David Bayne, John Pickard
Content preview from Cisco Certified Support Technician (CCST) IT Support - 100-140 Official Cert Guide
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Introduction
Congratulations! If you are reading this introduction, then you have probably decided that a career as an IT support technician is an important first step for your future success, and obtaining the CCST IT Support certification will prove that you have a solid understanding of help desk–related topics and concepts.
Professional certifications have been an important part of the computing industry for many years and will continue to be important for years to come. Many reasons exist for these certifications, but the most popular cited reason is credibility. All other considerations held equal, a certified employee/consultant/job candidate is considered more valuable than one who is not certified.
This book was written to help up-and-coming ...