Clarity First: How Smart Leaders and Organizations Achieve Outstanding Performance
by Karen Martin
5
Performance
It is an immutable law in business that words are words,explanations are explanations, promises are promises—but only performance is reality.
Imagine attending an American football game in a stadium with no scoreboard. For spectators to have any clarity about the game’s progress, someone would need to provide them with important numbers: the score, which down it is, how many yards remain for the next down, and so on. If an announcer broadcast the information over a loudspeaker, there would be a risk that some might not hear it clearly. If more than one person relayed the score and game status to spectators, there would be a risk of misinformation.
The absence of a scoreboard puts the teams at an even greater disadvantage. ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Read now
Unlock full access