April 2018
Beginner to intermediate
282 pages
9h 53m
English
IVR, as we all know, allows customers to interact with a company’s host system via text or by voice. We can enable this service when a user inquired about through the IVR dialog, as the person gets the response from IVR. IVR systems can be used for ticket booking, banking payments and services, retail orders, utilities, travel information, lodging complaints, and more.