December 2008
Intermediate to advanced
576 pages
15h 36m
English
The purpose of Process and Product Quality Assurance (PPQA) is to provide staff and management with objective insight into processes and associated work products.
PPQA is often referred to as the “eyes and ears” of the organization. It provides the insights needed so that the organization can determine whether its policies, practices, and processes are followed, are effective, and that the work products produced are meeting the needs of the organization or project.
The Process and Product Quality Assurance process area involves the following activities:
The phrase process descriptions, standards, and procedures ...
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