Index

Active learning, 97

Affordances, 35, 42

Against Empathy, 120

Agile methods, 36, 123

Arnstein, Sherry, 135

Artifacts, 23

Artificial intelligence (AI), 2

Autocracy, 134

 

Back-talk, 96

Baron-Cohen, Simon, 128

Bell, Daniel, 9

Beveridge, William, 138

Bion, Wilfred, 152

Bitner, M. J., 89

Blomkvist, Johan, 88, 92, 96

Bloom, Paul, 120

Boland, Richard, 5

Bowie, David, 155

Boyle, Danny, 91

Brain Diaries, 18

Brandt, Anthony, 18, 90

Braverman, H., 135

Briefs, 3233

affordances, 35

as asking questions, 4041

as beginning/opening, 3738

as challenge, 3840

essence of, 3334

and ideas, 3233

measurability, 3537

in practice, 4548

asking a question, 4748

management by objectives, 4547

as relationship, 4143

as simile, 4344

what-if direction, 32

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