Communicating Design: Developing Web Site Documentation for Design and Planning, Second Edition
by Dan M. Brown
About the Author
Dan Brown is founder and principal at EightShapes, LLC, a user experience consulting firm based in Washington, DC, that has engaged with clients in telecommunications, media, education, health, high-tech, and other sectors. Dan has been practicing information architecture and user experience design since 1995.
Prior to founding EightShapes, Dan consulted with organizations ranging from the U.S. Postal Service, the World Bank, and the Federal Communications Commission to US Airways, FirstUSA, and Fannie Mae. From 2002 to 2004, Dan was a federal employee, leading the content management program for the Transportation Security Administration. His portfolio includes work on public-facing web sites, intranets, and extranets, and ...
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