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6
The Closure Process
6.1 INTRODUCTION
A successful program is closed when it has realized its full potential of
benets and value. e closure process ensures the program, and its
component projects, are properly terminated through the formal accep-
tance of the results. Once closed, a program must transition to operational
status. And once transitioned, a plan to sustain the benets and value
should be put in place. e nal step is to reect with the team on lessons-
learned and ways to improve future performance.
It has been my experience that the closure process is seldom fully imple-
mented on construction programs. All too oen the team is ...