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Creating Business Applications with Microsoft 365: Techniques in Power Apps, Power BI, SharePoint, and Power Automate
book

Creating Business Applications with Microsoft 365: Techniques in Power Apps, Power BI, SharePoint, and Power Automate

by Jeffrey M. Rhodes
November 2022
Beginner to intermediate
424 pages
8h 23m
English
Apress
Content preview from Creating Business Applications with Microsoft 365: Techniques in Power Apps, Power BI, SharePoint, and Power Automate
© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2022
J. M. RhodesCreating Business Applications with Microsoft 365https://doi.org/10.1007/978-1-4842-8823-8_9

9. Continuing the Help Ticketing System: Technician Form

Jeffrey M. Rhodes1  
(1)
Colorado Springs, CO, USA
 

This chapter continues with our example of building a Help Ticketing solution with the Power Platform. We look at what technicians need. Since they need to look up tickets and interact with them over time, there is more functionality than the user submission form we examined in the last chapter.

Now that we have our tickets in the SharePoint list, we can significantly improve the productivity of our help desk technicians by letting them manage tickets ...

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Publisher Resources

ISBN: 9781484288238Purchase LinkPublisher Website