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Creating Engaged Employees: It's Worth the Investment by William J. Rothwell, Catherine Baumgardner, Olga Buchko, Woocheol Kim, Jennifer Myers, Naseem Sherwani

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5Creating the Engaged Culture

Catherine Baumgardner and Jennifer Myers

Chapter 4 explored the differences between workaholism and work engagement, the impact of work engagement, and the effect of burnout on job performance was explored. Thus far the overall conclusion has been that engagement in work is a desired state. This chapter will focus on how to create an engaged culture so that the organization and employees can reap the benefits of that culture.

The journey to culture transformation is not one to be taken lightly. According to Maslach and Leiter (2008), the organization must decide and commit to an approach. That approach can either ...

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